Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBINS307 Mapping and Delivery Guide
Retrieve information from records

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency BSBINS307 - Retrieve information from records
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to receive a request and to deliver the records or information about the records.The unit applies to individuals who follow established guidelines and processes to assist them to carry out their work. They work under supervision or in consultation with more senior staff or users of the system to locate records.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

workplace documentation and resources relevant to records and records information.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Locate and retrieve records required
  • Identify and refine search criteria and keywords, in consultation with person making request, where required
  • Locate records according to defined criteria
  • Retrieve records to match request
       
Element: Ensure security of records
  • Identify person requesting the records
  • Confirm access category of person, in accordance with organisational procedures
  • Check the access clearance of person requesting the records covers the security classification and access restrictions of the records
  • Exempt specific record, or portions thereof, to prevent access, where required
       
Element: Provide required information or records
  • Inform user of access denial in accordance with organisational procedures, where required
  • Prepare information for person requesting the records
  • Deliver records, or prepare information from records, according to organisational policies and procedures
  • Document the process according to organisational policies and procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

work with relevant stakeholders to identify information requirements and retrieve relevant information on at least three occasions.

In the course of the above, the candidate must:

record information

provide information and responses to requests.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

organisational procedures for records retrieval, and security and access

key aspects of processes of records management and records management systems

clearance categories according to organisational policies.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify and refine search criteria and keywords, in consultation with person making request, where required 
Locate records according to defined criteria 
Retrieve records to match request 
Identify person requesting the records 
Confirm access category of person, in accordance with organisational procedures 
Check the access clearance of person requesting the records covers the security classification and access restrictions of the records 
Exempt specific record, or portions thereof, to prevent access, where required 
Inform user of access denial in accordance with organisational procedures, where required 
Prepare information for person requesting the records 
Deliver records, or prepare information from records, according to organisational policies and procedures 
Document the process according to organisational policies and procedures 

Forms

Assessment Cover Sheet

BSBINS307 - Retrieve information from records
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBINS307 - Retrieve information from records

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: